• Is Halocard anonymous?

  When you make a payment using Halocard, you can use a custom name and billing address for your virtual cards, instead of your actual personal details. Also known as payment-masking, this ensures: Your personal details and funding source are not shared with merchants Your individual purchases do not appear on your bank statements Your spending activity is visible only inside your Halocard account With Halocard, your identity is verified, but your spending remains private. ThisFew readers

• What will my bank statement show when I use Halocard?

  When you fund your Halocard account using a credit or debit card, Apple Pay or Google Pay, or a bank transfer, your bank statement will show a single transaction labeled “HALOCARD” for the amount you loaded. Individual purchases made with Halocard, including the merchant name, amount, and transaction status, are not visible to your bank and do not appear on your primary bank or card statements. These details are shown in your Halocard account only. Your bank sees the transfer of fundsFew readers

• What happens to my personal data when I use Halocard?

  Once verification is complete, Halocard removes the personal information used for identity verification from its servers; that information is processed and retained by our regulated partners for account security, fraud prevention, and legal compliance. These partners include our identity verification provider, card-issuing bank, payment processor, and fraud-prevention services, each of which handles data under their own privacy policies and cardholder agreements, which apply to their respecFew readers

• How can I delete my account and remove my data?

  We're sorry to hear Halocard hasn't met your expectations and we're happy to help delete your account and remove any data stored on our servers. For users who have NOT deposited funds to Halocard In the top-right hand corner click the Help (?) icon and choose highlighted in red. For users who have deposited funds and have an active Halocard subscription (https://storage.crisp.chat/users/helpdesk/website/-/5/b/4/8/5b4854c1c6c41000/deFew readers

• Can merchants tell I'm using a virtual card?

  No, merchants cannot determine whether a card is virtual or physical. When you make a payment, your card's Bank Identification Number (BIN — the first six to eight digits of your card), indicates the card network (Visa), issuing country, and card type (for example, credit, debit, or prepaid). "Virtual" is not a card type and there is no flag in the transaction data that tells a merchant whether a card is virtual or physical, or that it was issued by Halocard specifically. That said, some merchFew readers