How do I cancel my Halocard subscription?

To cancel your account, please choose the Cancel Subscription option in your Settings menu.

You will then have three options to choose from

• Pause: your cards are locked but kept, along with your transaction history, for up to 12 months. It costs $2 a month ($7.50 on Elite), taken from your balance. If you don’t resume, or your balance can’t cover the monthly fee, your pause ends and becomes a cancellation.

• Cancel: your plan keeps working until the end of your billing period. Then your cards are locked, and you have 30 days to reactivate or withdraw your balance before your cards are permanently deleted. Your balance stays available after that.

• Delete: your account is permanently deleted straight away, and you can’t sign up again with that email. Any balance you haven’t spent or withdrawn is forfeited.

Updated on: 19/10/2026