Can I use a custom name and billing address on Halocard?

Yes, you can set your own custom name and billing address for every Halocard you create.

If you do not set a custom name or billing address, your Halocard will default to the personal details your provided during your identity verification check.

Note: When making online purchases using your virtual cards, please ensure the billing address you enter matches the billing address on your Halocard. If your purchases are declining with the reason "Address verification failed" or similar reason, please see the article: Do Halocards support AVS (Address Verification System)

About Billing Addresses

Billing addresses are associated with virtual cards for payment verification purposes only. Merchants require a billing address to complete an address verification check that helps confirm you're the real cardholder. Setting a name and custom billing address allows you to share only details you're comfortable with, when making online purchases.

Updated on: 27/04/2026