How can I change my email address or phone number?

Changing your Email Address

On the Settings page, click on your Name and select Change next to your email address.

You can change your email address once your account has been active for at least 90 days. This is for security and compliance reasons, and we unfortunately cannot make any exceptions to this rule. If you've lost access to the email address linked to your Halocard account, see this article.

Changing your Phone Number

On the Settings page, click on your Name and select Change next to your phone number.

Updated on: 04/11/2026