Can I set custom billing address for my Halocards?

Yes, you can set a custom billing address for every Halocard you create.

A billing address is associated with a Halocard virtual card for payment verification purposes only. Merchants require a billing address to complete an address verification check that helps confirm you're the real card holder. Setting a custom billing address allows you to share only the details you nominate when making an online purchase.

If you do not set a custom billing address, your Halocard will use your default address provided during your identification verification check.

When making online purchases using your virtual cards, please ensure the billing address you enter matches the billing address on your Halocard. If your purchases are declining with the reason "Address verification failed" or similar reason, please see the article: Do Halocards support AVS (Address Verification System)

Updated on: 19/03/2026