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# Can I use Halocard for Google Cloud?

Yes. Halocard is supported as a payment method on Google Cloud, including Firebase, Google Maps Platform and Google AI Studio, which are billed through the same Cloud Billing account.

|| Google Cloud may decline cards when you add them to a new account with free trial credits
|| We've observed Google Cloud declining cards in certain regions when adding them as a payment method on new accounts with free trial credits. Common error codes include \[OR\_BACR2\_34] and \[OR\_MIVEM\_04] with the message "Payment failed. Try using another payment method or contact your card issuer for more info". To resolve this, we recommend contacting Google Cloud support using the steps below.
|| Your Halocard is not the issue in this scenario. If no matching decline shows in your Halocard dashboard, Google stopped the card on its side before the payment reached Visa, so your Halocard was never charged. It remains active, funded and fully functional throughout, and you can confirm this yourself by making a small purchase at any other Visa merchant.

###### How to make a successful payment at Google Cloud:


1. **IMPORTANT: Ensure your IP address, device region and billing address are all set to the same region while you set up the account** (see [using a custom billing address](https://support.halocard.co/en/article/can-i-use-a-custom-name-and-billing-address-on-halocard-1yc2yy7/)). Turn off any VPN before you start
2. Choose that same country for your Cloud Billing account. Google doesn't let you change it later
3. Ensure the billing address set on your Halocard is entered correctly when you add the card
4. Keep at least $1 available on your card. Google places a temporary hold of up to $1 to verify it, which is released afterwards
5. Set your Halocard spending limit high enough to cover your usage (see [setting spending limits](https://support.halocard.co/en/article/how-do-i-set-spending-limits-for-individual-cards-bwd47x/)). Google charges you on the 1st of each month and again any time your balance reaches your payment threshold


###### If you followed the above steps and you still receive error code \[OR\_BACR2\_34] or \[OR\_MIVEM\_04] with message "Payment failed. Try using another payment method or contact your card issuer for more info" try the following:

1. Open the [GCP Account Suspension Inquiry form](https://support.google.com/cloud/contact/cloud_platform_suspensions), which Google recommends when you receive an error verifying your payment method
2. Describe the issue in detail and include the exact error code you were shown
3. Add your business details, how you intend to use Google Cloud and the countries you'll use it in
4. Ask Google to review your payment method and lift any payment restrictions on your account

Google Cloud support often lifts payment restrictions within 48 hours of the inquiry being sent. You will then be able to verify a US-issued card as your payment method, so add your Halocard again.

###### If a decline shows in your Halocard dashboard:

* The reason is likely related to something you can fix yourself like having sufficient funds on your account, entering your billing address correctly, etc. See [why was my transaction declined?](https://support.halocard.co/en/article/why-was-my-transaction-declined-1mfua2c/)

###### The things Halocard cannot solve

* Google may restrict payment methods on new or free trial accounts in some regions. Unfortunately there is no special type of credit card that can override this, and only Google can lift it.
* Merchant-side fraud rules that decline payments based on your account's behaviour, IP, or browser session data.